{"id":24892,"date":"2025-02-06T14:23:21","date_gmt":"2025-02-06T07:23:21","guid":{"rendered":"https:\/\/www.dittothailand.com\/?page_id=24892"},"modified":"2025-03-11T16:59:39","modified_gmt":"2025-03-11T09:59:39","slug":"complaint","status":"publish","type":"page","link":"https:\/\/www.dittothailand.com\/en\/corporate-governance\/complaint\/","title":{"rendered":"Channels for Complaints"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"24892\" class=\"elementor elementor-24892\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e28b3c6 elementor-section-full_width elementor-section-height-min-height elementor-section-stretched elementor-section-height-default elementor-section-items-middle\" data-id=\"e28b3c6\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e23df8c\" data-id=\"e23df8c\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c8e5ea elementor-widget elementor-widget-heading\" data-id=\"0c8e5ea\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Complaint and Information<br>Disclosure Channels\n\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f07d651 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"f07d651\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4d78801\" data-id=\"4d78801\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a822a7 elementor-widget elementor-widget-spacer\" data-id=\"7a822a7\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17c86e1 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"17c86e1\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;}\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-40de3a1\" data-id=\"40de3a1\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a3ef81d\" data-id=\"a3ef81d\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c061ac2 elementor-widget elementor-widget-heading\" data-id=\"c061ac2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default translation-block\">All customer feedback and opinions are valuable to us.<br> We appreciate your ongoing trust and confidence.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80d9282 elementor-widget elementor-widget-heading\" data-id=\"80d9282\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">     Committed to conducting business with transparency and fairness, the Company has established a formal whistleblowing and complaint system. This provides an avenue for all stakeholders to report information regarding potential violations of laws, regulations, or the business code of conduct, with a rigorous investigation process and strict whistleblower protection measures. <\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a61e761 elementor-widget elementor-widget-spacer\" data-id=\"a61e761\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-c51d270\" data-id=\"c51d270\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-889dee7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"889dee7\" data-element_type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d9bbbc6\" data-id=\"d9bbbc6\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3a4256b\" data-id=\"3a4256b\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fe1b24d elementor-widget elementor-widget-image\" data-id=\"fe1b24d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wbs.dittothailand.com\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"773\" height=\"235\" src=\"https:\/\/www.dittothailand.com\/wp-content\/uploads\/2024\/10\/Whistleblowing.png\" class=\"attachment-large size-large wp-image-19759\" alt=\"\" srcset=\"https:\/\/www.dittothailand.com\/wp-content\/uploads\/2024\/10\/Whistleblowing.png 773w, https:\/\/www.dittothailand.com\/wp-content\/uploads\/2024\/10\/Whistleblowing-600x182.png 600w, https:\/\/www.dittothailand.com\/wp-content\/uploads\/2024\/10\/Whistleblowing-768x233.png 768w, https:\/\/www.dittothailand.com\/wp-content\/uploads\/2024\/10\/Whistleblowing-320x97.png 320w, https:\/\/www.dittothailand.com\/wp-content\/uploads\/2024\/10\/Whistleblowing-480x146.png 480w, https:\/\/www.dittothailand.com\/wp-content\/uploads\/2024\/10\/Whistleblowing-640x195.png 640w, 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